Support
A real person reads every message. Usually within a day.
Write to us in English or Sinhala. Include the phone model and, if it helps, a screenshot. We aim to reply within 24 to 48 hours.
Account and sign-in
Trouble signing in, changing your email, or restoring a purchase on a new phone.
Feedback that seems wrong
If Chappie flagged something you are sure was right, tell us the sentence. We review every report.
Subscriptions and refunds
Billing runs through the App Store or Google Play. We can point you to the right Apple or Google page, and we answer questions about plans.
Your data
Export or delete everything tied to your account. See the data deletion page for the exact steps.
Product
Chappie
AI English speaking coach for iOS and Android.
Response time
24–48 hours
Weekends can take a little longer.